Workforce Insights Advisor

Kia hiwa Rā! Kia hiwa rā!

Tēnei te mihi atu ki a koutou, ki te hunga e whakaaro ana mō tēnei tūranga. He kaupapa whakahirahira tēnei hei hāpai i ngā mahi, hei āwhina, hei pīkau hoki i ngā mahi mō Ringa Hora. Ka rere tēnei karanga ki te hunga whai pūkenga, whai wheako, whai mātauranga hoki e āhei ana ki tēnei momo mahi. Hono mai, tono mai, nau mai.

This is an acknowledgement to you, to all those who may consider applying for this role. This is an important initiative - its purpose being to uplift, to assist, and carry out duties for Ringa Hora.  We invite all who may possess the necessary skills, experience, and knowledge for this type of work to apply for the role. Connect, apply, welcome.

Ētahi kōrero mō Ringa Hora – About Ringa Hora

Ringa Hora is one of six Workforce Development Councils (WDCs) created under the Education and Training Act 2020 to ensure industry leadership across vocational education that is embedded in Te Tiriti o Waitangi. We represent industries in the Services sector including Advisory Services, Aviation, Cleaning Services, Business Services, Contact Centres, Financial Services, Hospitality, Local Government, Real Estate, Retail, Security Services, State Sector, and Tourism & Travel.

Te āhua o Te Tūrunga – The nature of the position

The Workforce Insights Advisor is responsible for using and interpreting qualitative and quantitative data to provide insights into the service sector workforce. This could also include initiating/administrating relevant research projects to help provide further insights on the service workforce dynamics - considering wider factors that impact the workforce and the vocational education system response.

The Workforce Insights Advisor will be involved in preparing reports and other materials that use persuasive storytelling to  illustrate factors that influence long term trends, imagining the ideal future state, and identifying actions which will contribute to developing the skills of the service sector workforce.

Key responsibilities include:

  • Gathering information using a range of methods, including quantitative and qualitative approaches
  • Gathering information using a range of sources (local and international), including from academic, mana whenua, stakeholder, and industry-based sources
  • Combining information from multiple sources
  • Undertake/facilitate workforce research when appropriate 
  • Analysing and interpreting research findings to inform the Skills & Workforce Plan 


Ngā tino Pūkenga/Whēako – Skills/experiences for the role

You will bring:

  • Excellent written and verbal communication skills with working knowledge of Te Reo Māori
  • Strong Te Ao Māori competency will be ideal
  • Strong analytical and quantitative skills
  • Ability to analyse and prepare accurate advice on complex issues
  • Ability to capture information and identify gaps to complete a picture and reflect reality accurately
  • Ability to express thoughts, information, and ideas in a clear concise way
  • Proven experience in data (qualitative and quantitative) and strong analytical skills
  • Experience working on complex and time critical projects
  • Experience in research and reporting


We are a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. Our commitment to Te Tiriti o Waitangi forms the core of our work the make-up of our organisation aims to reflect the diversity of Aotearoa New Zealand and the industries and people we work to support. The contributions of staff with diverse backgrounds, experiences, skills, and perspectives are valued and respected.

We are looking for people who want to work on something bigger than themselves; people who are genuinely interested in helping our future generations. You will thrive on transformation, new ways of working, new ideas, collaborating and celebrating difference, and having fun.

If you believe you have the right mix of skills, knowledge and experience we want to hear from you.

Te tono – How to apply

If this sounds like you, please apply now!  For more information, please review the position description or to arrange a confidential conversation email

Information about us and the role of Workforce Development Councils can be found at

Applications close Sunday 9th October, we may be interviewing candidates before the closing date.

Apply Now

Permanent – Full time

Job no: IVAJ20299

Location: Auckland, Wellington, Remote

Closing Date: Sunday, 9 October 2022