Quality Assurance Team Leader

The Quality Assurance Team Leader will work with the Quality Assurance Manager to develop strategies to support the ongoing quality assurance of tertiary providers delivering and assessing programmes to learners in the Services sectors.


Kia hiwa rā! Kia hiwa rā!

Tēnei te mihi atu ki a koutou te hunga e whakaaro ana mō tēnei tūranga. He kaupapa whakahirahira tēnei hei hāpai i ngā mahi, hei āwhina, hei pīkau hoki i ngā mahi mō Ringa Hora. Ka rere tēnei karanga ki te hunga whai pūkenga, whai wheako, whai mātauranga hoki e āhei ana ki tēnei momo mahi. No reira, nau mai. Tukua mai tō tono.

This is an acknowledgement to you, to all those who may consider applying for this role. This is an important initiative - its purpose being to uplift, to assist, and carry out duties for Ringa Hora.  We invite all who may possess the necessary skills, experience, and knowledge for this type of work to apply for the role. Connect, apply, welcome.

Ētahi kōrero mō Ringa Hora – About Ringa Hora

Ringa Hora is one of six Workforce Development Councils (WDCs) created under the Education and Training Act 2020 to ensure industry leadership across vocational education is embedded in Te Tiriti o Waitangi. We represent industries in the Services sector including Advisory Services, Aviation, Cleaning Services, Business Services, Contact Centres, Financial Services, Hospitality, Local Government, Real Estate, Retail, Security Services, State Sector, and Tourism & Travel.

Te āhua o Te Tūranga – The nature of the position

This is a unique opportunity to join us as we seek to make significant change to the Vocational Educational sector.

As the Quality Assurance Team Leader you will manage the work programme of the quality assurance team to develop, implement and monitor annual moderation and quality assurance plans to meet Ringa Hora’s operational business needs.


This role has a focus on continuous improvement and working collaboratively with training providers to monitor and evaluate assessment documentation and decisions to ensure that standards are applied validly and consistently to all learners.

You will be passionate about education and training and be excited about the opportunity to create genuine change to the Vocational Education and Training sector (VET).


You'll be a natural people person, able to support, guide and mentor  a high performing team. Ideally, you’ll have some experience in Quality Assurance, or relevant transferable skills coupled with astute business acumen to manage resource allocation.  An innovative problem solver, you'll be energised by the opportunity to do things differently.

Your passion for all things education and training will enable you to bring together a diverse group of stakeholders on the vocational education transformation journey.  You’ll be regarded as a change maker across sectors and VET and be a champion of a more inclusive and transformed VET sector.


On top of all the great work you do as part of our team, you’ll also have the opportunity for continuous learning opportunities as you help shape the future of industry.


Be part of that change. Help shape the future of industries, of individuals, of whānau and communities in Aotearoa.

Ngā tino Pūkenga/Whēako – skills/experiences for the role

  • Knowledge of NZQF and the vocational education and training system
  • Ability to work within the NZQA rules framework to translate industry voice into qualifications system products that meet industry, provider, and learner needs
  • Technical educational product development expertise (e.g. knowledge of moderation and assessment best practices)
  • Ability to develop and maintain strong relationships and to engage, facilitate, and collaborate across a range of different stakeholders
  • Excellent verbal communication skills
  • Attention to detail and excellent writing, editing and proofing skills
  • Strong planning and organisational skills
  • Ability to analyse concepts and ideas and apply critical thinking skills.
  • A professional, positive, flexible, and diplomatic approach to problem solving


We are a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. This means that our staff honour Te Tiriti o Waitangi and reflect the diversity of Aotearoa New Zealand and the industries and people we work to support. The contributions of staff with diverse backgrounds, experiences, skills, and perspectives are valued and respected.

Our jobs suit people who want to work on something bigger than themselves; people who are genuinely interested in helping our future generations. You will thrive on transformation, new ways of working, new ideas, collaborating and celebrating difference, and having fun.

If you believe you have the right mix of skills, knowledge and experience we want to hear from you.


Te tono – How to apply

For more information please select “Apply now” to view the position description. If you have any enquiries, please email recruitment@wdc.nz

Information about us and the role of Workforce Development Councils can be found at www.ringahora.nz

Applications close Tuesday 7th February.

Apply Now

Permanent – Full time

Job no: ATAM30333

Location: Auckland, Wellington, Remote

Closing Date: Tuesday, 7 February 2023